Return and Refund Policy
Return Policy
At CyclePath, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below:
Countries We Ship To:
- Canada
- Global - contact us since some restrictions may apply
Returns:
- We accept returns for both defective and non-defective products (must remain like new condition).
- All returns must be initiated within 5 days of receiving your order.
- Sale items are final sale or may require a restocking fee
Exchanges:
- We accept exchanges for new products. Some exceptions may apply.
Product Condition:
- Only new, unused products are eligible for return or exchange.
Return Methods:
- You can return items by mail or drop them off in-store.
- Please note that return shipping costs are the customer’s responsibility.
Restocking Fees:
- A restocking fee of 10% of the product price will be applied to all online returns.
Refund Processing Time:
- Refunds will be processed within 7 days after we receive the returned item.
If you have any questions or need assistance with your return, please don’t hesitate to contact us!